Privacy Policy
Last updated: October 2018
Overview of this Policy
This policy explains how we manage your personal information when you use one of our psychometric testing platforms. It outlines:
- The kinds of personal information we collect and hold
- How we collect and hold it
- Why we collect, use and disclose it
- Your rights to access and correct your information
- How to make a privacy complaint
- How we share your information overseas
By using our platforms, you consent to the processing of your personal information as described in this policy.
For the purposes of the Data Protection Act 1998 and, from 25 May 2018, the General Data Protection Regulation (GDPR), the data controller is:
People Excellence Pty Ltd
If you wish to withdraw your consent, please contact our Privacy Officer at:
Please note that withdrawing consent does not affect any processing that occurred before your consent was withdrawn.
This Privacy Policy should be read alongside our End User Licence Agreement.
Who Are We?
In this policy, “we”, “us” and “People Excellence” refer to:
People Excellence Pty Ltd
ABN 646 167 940 15
What Personal Information Do We Collect?
We collect personal information that is reasonably necessary to provide our services. This may include:
- First name
- Last name
- Email address
We may also ask optional demographic questions for anonymous research and development purposes, including:
- Gender
- Ethnicity
- Primary language
- Highest level of education
- Current occupation
- Age group
We also collect information relating to your assessment results, including:
- Attitudes
- Traits
- Abilities
- Behaviours
- Preferences
- Likely actions
For assessment integrity, we may also collect:
- IP address
- Web browser
- Operating system
- Device type
Because our assessments are personalised, identifying participants is necessary to ensure fair and valid assessment results.
How Do We Collect Personal Information?
We collect personal information when:
- You engage with us online to complete assessments.
- You contact us or otherwise communicate with us.
- You provide information required to use our services.
We record the information you provide during these interactions.
Why Do We Collect, Hold and Use Your Information?
We collect, hold and use your personal information solely to:
- Deliver psychometric assessments
- Provide assessment results to our clients, partners, resellers or subcontractors
- Support the services you request
We may also remove identifying information and use anonymous data for research and analytics purposes.
How Do We Use Your Information?
Your information may be used to:
- Process and report your assessment results
- Share assessment results with authorised employers or organisations using our services
- Provide information to our business partners, clients and subcontractors
- Fulfil contractual obligations
- Deliver requested products and services
- Administer and improve our website
- Troubleshoot, analyse and test our systems
- Conduct research, statistical analysis and surveys
- Improve the performance and usability of our platforms
Information We Receive from Other Sources
Where appropriate, we combine information obtained from other sources with information you provide directly.
This combined information is used for the purposes outlined in this Privacy Policy.
Disclosure of Your Information
We may share your personal information with:
- Business partners
- Clients
- Resellers
- Subcontractors
- Organisations engaging us to conduct assessments (such as your current or prospective employer)
We may also disclose your information:
- As part of a business sale or acquisition
- Where required by law
- To enforce our agreements
- To protect the rights, property or safety of People Excellence, our customers or others
Where Is Your Information Stored?
Your information is stored on secure servers located in:
- Australia
- United Kingdom
If you have an account password, you are responsible for keeping it confidential.
While we use appropriate security measures to protect your information, no internet transmission can be guaranteed as completely secure.
We retain personal information only as long as necessary to:
- Deliver our services
- Meet legal obligations
- Comply with regulatory requirements
- Meet internal business requirements
Accessing or Correcting Your Information
You may request access to the personal information we hold about you, except where limited by law.
To request access or corrections, contact:
Privacy Officer
admin@peopleexcellence.com.au
We may require proof of identity before releasing personal information.
Making a Privacy Complaint
If you believe we have breached our privacy obligations, you can contact our Privacy Officer.
We may ask you to provide your complaint in writing.
Our Privacy Officer will:
- Investigate the matter
- Discuss it with relevant staff or service providers where appropriate
- Respond to you in writing
If you are not satisfied with our response, your complaint may be referred to the relevant privacy regulator.
For UK residents, complaints may be made to the Information Commissioner’s Office (ICO).
Overseas Disclosure
Your personal information may be shared internationally where necessary, including:
- Trusted service providers delivering psychometric services
- Companies within our corporate group
- Businesses operating in countries different from your own
These arrangements support our international operations and service delivery.
Updates to This Policy
This Privacy Policy is current as at October 2018.
We may update this policy from time to time. Where changes are proposed, we will provide at least two weeks’ notice on our website before the changes take effect.
Contact Us
If you have any questions about this Privacy Policy, please contact our Privacy Officer.
Further information about privacy laws is available from:
Australia
Office of the Australian Information Commissioner (OAIC)
https://www.oaic.gov.au
Email: enquiries@oaic.gov.au
United Kingdom
Information Commissioner’s Office (ICO)
https://ico.org.uk
Email: casework@ico.org.uk